At Snêk Aktiebolag, we care about your personal privacy.
We process your personal data in accordance with applicable data protection legislation (GDPR) and only collect the information necessary to provide our services, fulfill our agreements, and create a better customer experience.
This policy explains what information we collect, why we collect it, how it is used, and what rights you have.
If you have any questions, you are always welcome to contact us.
Data Controller:
Snêk Aktiebolag (Company Reg. No. 559206-5055)
info@snek.se
When processing quote requests, we handle the following data:
Name
Address, phone number, email
Personal identity number
Delivery information
Purpose: To provide a quote and fulfill our commitments.
Storage period: The data is stored for up to 36 months from the date the quote is sent, in order to provide ongoing support.
When placing an order, we process the following data:
Name
Address, phone number, email
Personal identity number
Payment information
Order details
Purpose: To fulfill the purchase agreement, delivery, and warranty obligations.
Storage period: The data is stored for 7 years in accordance with accounting regulations. After that, personal data is deleted, although certain order information may be retained longer for warranty and claims purposes.
To provide a personalized experience on our website, we process the following data:
IP address
Cookies and click history
Purpose: To offer relevant product recommendations and a smoother experience on the site.
Storage period: The data is stored for up to 12 months from your last activity. You may request deletion of this data at any time.
For more information, please see our cookie policy.
To market our products, we process the following data:
IP address
Cookies, click and visit history
Order number
Purpose: To display relevant ads and offers, both on our website and through external partners.
Storage period: The data is stored for up to 12 months after your last activity.
Legal basis: Legitimate interest. For newsletters and customer surveys, explicit consent is required.
If you consent to receiving newsletters, we process the following data:
Name
Address, phone number, email
Voluntarily submitted information such as feedback or opinions
Storage period: As long as your consent remains valid or until you withdraw it.
We process the following data:
Purchase history and user behavior
Technical data (device, browser, operating system, language, IP address)
Interaction with our site (visit duration, clicks, error messages, etc.)
Purpose: To improve and develop our services, offers, and features.
Processing: All analysis is performed at an aggregated level or anonymized within 12 months.
If you return within 24 months, we may link your data to previous visits. After that, the connection is deleted.