{"id":149334,"date":"2025-10-10T13:26:01","date_gmt":"2025-10-10T11:26:01","guid":{"rendered":"https:\/\/www.snek.se\/purchase-and-delivery-terms\/"},"modified":"2025-10-10T13:26:02","modified_gmt":"2025-10-10T11:26:02","slug":"purchase-and-delivery-terms","status":"publish","type":"page","link":"https:\/\/www.snek.se\/en\/purchase-and-delivery-terms\/","title":{"rendered":"Purchase and Delivery Terms"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Purchase and Delivery Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

General<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

These terms apply to you as a buyer entering into an agreement to purchase goods from Sn\u00eak Aktiebolag, Reg. No. 559206-5055. By placing an order for goods from Sn\u00eak, the buyer simultaneously accepts these delivery terms.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Minimum order value<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Due to high setup costs, we do not accept orders under SEK 10,000 (including VAT and shipping), as all orders are made to order. However, it is possible to add items to an existing order.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Placing Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

You must be at least 18 years old to make a purchase from us. Customer information must be accurate, and all required fields must be completed. Purchases must be made in your own name. Sn\u00eak reserves the right for printing errors, information errors, and specification errors for all our products and services. Sn\u00eak cannot guarantee that the appearance and characteristics of the products exactly match the images on the website, as the images are intended for illustration purposes only.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Countertops<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

It is the customer\u2019s responsibility to provide exact measurements for countertops. When ordering natural stone, the delivered countertop may differ from the examples shown on the website.<\/p>\n

<\/p>\n

We do not apply ROT deductions for the installation of countertops.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

During the purchase process, the buyer will receive an indicative delivery date. Upon order confirmation, the buyer will receive an agreed delivery date from Sn\u00eak.<\/p>\n

<\/p>\n

Before production begins, a final review must always be conducted with Sn\u00eak. This final review is carried out digitally, and it is the buyer\u2019s responsibility to schedule it. The final review is important, as we go through the order to check for any changes. After the buyer has approved the documents from the final review, delivery usually takes place within four to six weeks.<\/p>\n

<\/p>\n

Any changes or additions to the order made after the buyer has approved the final review documents will be treated as additional orders. This may result in a delayed delivery date. Production of Sn\u00eak\u2019s ordered products is scheduled and only begins after the deposit has been paid. If payment of the deposit is delayed, Sn\u00eak reserves the right to change the delivery date.<\/p>\n

<\/p>\n

If the buyer postpones the delivery date by more than one (1) week compared to the confirmed delivery date after the kitchen has been produced, Sn\u00eak reserves the right to charge for external storage costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Terms of Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Sn\u00eak covers the cost and assumes the risk of transport. Through the distributor, Sn\u00eak is responsible for unloading from a truck with a tail lift at the property boundary. If additional services are desired, such as carrying the goods inside, the customer must arrange this directly with the distributor. Partial deliveries may occur. Sn\u00eak is not responsible for any customs clearance to the delivery address. If the delivery address requires sea transport, Sn\u00eak delivers to the desired mainland port (does not apply to Gotland). The customer is responsible for booking a specific delivery time with the shipping company.<\/p>\n

<\/p>\n

Before production begins, a final review must be conducted digitally with Sn\u00eak, and it is the buyer\u2019s responsibility to schedule this final review. This review is important, as the order is checked for any changes. After the buyer has approved the final review documents, delivery usually takes place within four to six weeks.<\/p>\n

<\/p>\n

Any changes or additions to the order made after the buyer has approved the final review documents will be treated as additional orders. This may result in a delayed delivery date. Production of Sn\u00eak\u2019s ordered products is scheduled and begins only after the deposit has been paid. If payment of the deposit is delayed, Sn\u00eak reserves the right to adjust the delivery date.<\/p>\n

<\/p>\n

If the buyer postpones the delivery date by more than one (1) week compared to the confirmed delivery date after the kitchen has been produced, Sn\u00eak reserves the right to charge for external storage costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Shipping & Delivery Times<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Our normal delivery time for kitchens is approximately 8\u201310 working weeks<\/strong>, depending on whether the kitchen will be painted and if the cabinets are installed by us. This timeframe is calculated from the date payment is received and after consultation with the customer. Delivery times may also be affected by public holidays, vacation periods, or changes to the ordered items. From late November until the end of the year, delivery disruptions may occur. We cannot provide an exact delivery date. When contacted by the shipping company, you will schedule the delivery date for your order.<\/p>\n

<\/p>\n

Goods are delivered to the specified address, or as close as the carrier can reach, or in some cases, to a pickup point. The carrier does not<\/strong> carry the goods inside. Delivery must be signed for by the recipient or their representative according to the carrier\u2019s instructions. Additional charges apply for hard-to-reach addresses, such as islands or narrow access routes.<\/p>\n

<\/p>\n

Do not<\/strong> schedule craftsmen before the delivery has been received and inspected, as we can only provide an estimated delivery time. We do not compensate for idle installers.<\/p>\n

<\/p>\n

Upon delivery, please check the packaging for any damage. Any damages must be noted on the delivery note\/slip provided by the driver or pickup point. Note:<\/strong> Without documented damage, a claim cannot be made. Take photos of the damages, both with and without packaging, and email them to info@snek.se<\/a><\/strong>. Claims made more than 10 days<\/strong> after delivery will not be accepted. Installed doors cannot be claimed for damage.<\/p>\n

<\/p>\n

Our products are delivered on wooden pallets, which can be up to 3 meters long<\/strong>. Unfortunately, we cannot take these back upon delivery.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Delivery Acceptance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Delivery is made to the buyer at the specified address. The delivery address must be accessible by truck unless otherwise agreed. The buyer is responsible for ensuring that a recipient is present at the time of delivery.<\/p>\n

<\/p>\n

Before signing for the delivery, the recipient must check that the number of packages matches the number stated on the shipping document and inspect the packaging for any damage or missing items. Any discrepancies or damages must be noted on the shipping document by the recipient and\/or driver (see instructions on the document). It is also recommended to take photos of any damages and send them to Sn\u00eak.<\/p>\n

<\/p>\n

After receipt and signing, responsibility for the goods, including the risk of damage, passes to the buyer. The buyer should promptly unpack and inspect the goods and report any defects or damages to Sn\u00eak without delay.<\/p>\n

<\/p>\n

For packages longer than 250 cm, the customer is responsible for having a tractor or forklift available for unloading.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Terms of Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The agreed price is payable by invoice as advance payment as follows:<\/p>\n